Data deletion

Delete your Todifit account and data

Last updated: 5 September 2026

What this page covers

When signed in, you can permanently delete your Todifit account here. We remove your profile and third-party sign-in identifiers.

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If you cannot sign in

Send an email to support@todifit.com from the email address on your Todifit account, with the subject line “Delete my account”.

We use that email to verify you own the account before helping with the request.

What happens next

1. Account deletion is immediate after confirmation, unless you have an open order, active return, or unresolved payment dispute.
2. We retain financial records for the required retention period, with the account link removed.

What we keep, and why

Some records must be retained for legal and accounting reasons even after your account is deleted:

• Order and payment records are kept for 7 years to comply with Australian tax law (ATO). The customer copy on an order is retained because it is part of the sale and tax record; its link to your account is removed.
• Fraud-prevention logs (IP addresses associated with chargebacks or abuse) are kept for 12 months.

Third-party providers

Deleting your Todifit account also removes any tokens or identifiers we hold from your sign-in provider. To remove the Todifit app's access from the provider's side as well:

• Facebook: Settings → Apps and Websites → Remove Todifit
• Google: Google Account → Third-party apps with account access → Remove Todifit
• Microsoft: Microsoft account → Privacy → Apps and services that can access your data → Remove Todifit

Questions

For anything else relating to your data, see our Privacy Policy or contact us at support@todifit.com.